All Sales Final
All sales of NOiC digital products, diagnostic reports, assessments, and content are final. Once a transaction is processed, NOiC does not issue refunds, partial refunds, or credits, regardless of whether the deliverable has been opened, downloaded, viewed, or otherwise consumed.
This policy exists because every NOiC diagnostic, assessment, and report is generated specifically for the buyer at the time of purchase. The work is non-recoverable: web crawls run, AI analysis is consumed, and output is produced and delivered. NOiC incurs the full cost of that work the moment the order is placed.
What This Covers
- The NOiC Visibility Diagnostic ($49)
- The NOiC Visibility Diagnostic + Consult ($98)
- The Force Multiplier Field Guide
- The Operator Dashboard
- Any other digital product, course, framework, or content sold by NOiC
- Advisory engagement deposits and retainer payments
Consultations
Payment for a NOiC consultation reserves the time on the calendar. Scheduling a consultation does not guarantee a specific outcome or recommendation. Consultation payments are non-refundable. If you need to reschedule a consult, contact brice@no1iscoming.com at least 24 hours before the scheduled time. NOiC will make a reasonable effort to accommodate one reschedule per consult. No-shows forfeit the consult.
Errors in Delivery
If a technical error prevents delivery of a purchased report (for example, the report fails to generate or the email never sends), contact brice@no1iscoming.com within 14 days of purchase. NOiC will investigate and, if the failure was on our end, regenerate the report or, at NOiC's sole discretion, issue a refund.
Chargebacks
If you dispute a charge with your bank or card issuer rather than contacting NOiC directly, your access to NOiC products and services may be suspended pending resolution. If a chargeback is filed for a delivered digital product, NOiC reserves the right to contest the chargeback and to ban the associated account and email address from future use of the Services.
Contact
Questions about this Refund Policy or a delivery issue can be directed to:
NOiC, LLC
Email: brice@no1iscoming.com
Website: no1iscoming.com